LEGAL & PRIVACY

Privacy Policy

Your privacy, comfort, and confidentiality are our highest priorities at NDSpa.

1. Introduction

Welcome to NDSpa ("we," "our," or "us"). We are committed to safeguarding the privacy and personal confidentiality of every guest who visits our website or communicates with us regarding our luxury spa and wellness experiences.

This Privacy Policy outlines how information is collected, used, and protected when you interact with our online platform, request service details, or connect via WhatsApp and direct telephone.

2. Information We Collect

Because NDSpa operates on a direct guest communication model, we only collect essential information required to fulfill your booking inquiries and deliver personalized spa experiences:

  • Direct Communication Data: Name, phone number, and appointment preferences provided when you contact us via WhatsApp or direct call (`+91 93150 40038`).
  • Booking & Package Preferences: Package selections (6 Hour / 360 Mins Sessions) and scheduling requests.
  • Technical Data: Basic website usage metrics (browser type, scroll depth, page navigation) collected to optimize website performance.

3. How We Use Your Information

Any information collected is used exclusively for legitimate business purposes associated with your luxury wellness experience:

  • Scheduling and confirming your spa appointments and personalized therapy sessions.
  • Communicating treatment details, directions, and reservation guidelines via WhatsApp or phone.
  • Tailoring therapy experiences to your stated preferences and comfort requirements.
  • Maintaining high-grade client service standards and operational privacy.

4. Client Confidentiality & Security

NDSpa adheres to strict confidentiality standards. We never sell, rent, trade, or share your personal details or contact information with third-party advertisers or unauthorized external entities.

All communications conducted via WhatsApp or phone call remain strictly confidential between you and NDSpa's authorized reservation management team.

5. Direct WhatsApp & Call Interactions

Our website includes direct action links to initiate chats via WhatsApp (`wa.me`) or phone calls (`tel:`). By clicking these links, you initiate direct communication through your chosen application. Please refer to WhatsApp's individual privacy policy for details on message encryption and platform protocols.

6. Updates to This Policy

We reserve the right to modify this Privacy Policy as needed to reflect operational updates or legal requirements. Any changes will be posted directly on this page with an updated revision date.

7. Contact Us

If you have questions or concerns regarding our Privacy Policy or confidentiality protocols, please reach out to us directly:

  • Location: Radisson Blu Hotel, Sector 13, Dwarka, New Delhi
  • Phone & WhatsApp: +91 93150 40038
  • Email: reservations@ndspa.com